In reviewing the message in three different forms, overall the message was communicated properly enough for Mark to understand what was needed. The email message didnt sound like it is a rush job but the person needs it on order to finish their work. By emailing it gives the person the sense that it is not needed in a hurry but the person is to busy to talk directly to Mark.
In the voicemail message, it sounded a little like the data that is needed should be given very soon. She sound like it was critical by her tone in her voice. I think the tone in someones voice will say alot baout how they feel and how a person interpret the message.
As far as the face to face communciation, she was comprimising and thankful about Mark giving her the data instead. Her facial expressions show that she was very sincere about getting the information so her project can be completed.
The factors influence is the tone of the voice, facial expressions, gestures, punctuation in the email.The face to face communication is better for this message becuase it would show your character and attitude with this situation and it makes Mark more active in getting the data to his colleague.
The implications I learned from this exercise is that what ever that is communicated can be interpreted different ways. This is due to the way that people chose to communicate their message. I think face to face, if possible, is the best way to go when communicating important information.
